FITNESS
CYCLE
RETAIL

BFF Membership Polices at NBF


  • ​BFF Memberships require 6 month joint contract agreement. 
  • ​After the 6 month agreement, it is month to month and the same policies apply as a regular membership. If a member chooses to cancel or make changes, we need 30 days notice. 
  • If one BFF cancels and the other wishes to continue, the BFF membership changes to an individual membership immediately. 
  • BFF members do NOT need to come to the same classes, it is simply an accountability program. 


When We Respect Ourselves, Others, and Our Space, Everything Runs Seamlessly. 

WAITLIST POLICIES AS OF OCTOBER 1, 2018 

Up to 3 hours before class (12 hours for indoor cycling):

  • If a class is full, you may add yourself to the waitlist. You will need an available credit in your account to do so. When a spot becomes available, you will be automatically added to the class according to your position in the queue, up to one hour before the class is scheduled to begin. If you are successful in securing a bike, an email or text confirming your reservation will be sent to you. By adding yourself to the waitlist - we assume that you are hoping to be here. If you do not wish to be added to the class, you will need to cancel your waitlist booking. This credit will be applied if you are successful in securing a spot or held up until the online waitlist expires (a few minutes after class is scheduled to begin). If you are scheduled for another class, and secure a bike from the waitlist, you, will be charged for both reservations. Our cancellation policy applies.

​Membership Policies at NBF

  • ​ALL MEMBERSHIPS are non Contractual.  
  • All membership payments are on a month -to- month basis until member wants to cancel, put on hold (i.e: pregnancy, emergencies) or make changes.
  • IF member wants to cancel or put on hold for a month or longer, 30 DAYS NOTICE is required to make changes. 
  • You must let NBF know prior to the 1st of the month to make changes for the following. 
  • Membership payments come out on the 25th of each month. 
  • Memberships allow members to register 5 days in advance for classes. 


CANCELLATION POLICIES at NBF AS OF OCTOBER 1, 2018

  • Late cancellation for all classes is 12 hours prior to class. Members can make changes prior to this time, and then you are locked in and we expect you here. 
  • If a member cancels within the 12 hour window, the member, drop in participant, or class card holder will be charged a $10 late cancellation fee.  
  • If the member is a no - show, you will be charged a late cancellation fee of $10 + your pass deducted. 
  • This will will be directly applied to your payment information on your profile. 

STUDIO ETIQUETTE 

  • ​Please arrive 10 minutes prior to your class.
  • Please bring indoor shoes. 
  • Please put all your belongings in the back change room (either one is fine). 
  • Please sign in at the front desk using your individualized key tag. Lost it? Replace it for $20 
  • ​You are required to stay for the entire duration of class which includes the warm up, workout, and cool down. 
  • PLEASE WAIT in the foyer until we let you into either studio. 
  • NO cell phones please (in bag and on silent) 

Class Card Policies 

  • All class cards have a 6 month expiry on them. 
  • All class cards are non transferable and non refundable. 
  • Every class you come to, will be deducted off your pass.
  • ​Class cards allow you to register 5 days in advance for your classes.